Versand

Shipping Policy

Order Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

Shipping Time
Estimated delivery time is typically 7–15 business days, depending on the destination country, customs clearance, and carrier conditions.

Shipping Areas
We currently ship to selected international destinations. Shipping availability may vary depending on the product and destination.

Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Delays
Please note that delivery delays may occur due to peak seasons, holidays, customs inspections, weather conditions, or other factors beyond our control.

Incorrect Address
Please make sure your shipping address is complete and correct before placing an order. We are not responsible for delays or delivery failures caused by incorrect address information provided by the customer.

Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us at pethaven@bbimp.com and we will do our best to assist you.

Contact Us
If you have any questions about shipping, please contact us at:
Email: pethaven@bbimp.com